Privacy Policy
Privacy Policy
Last updated: July 24, 2026
TendraPaw respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit tendrapaw.com, place an order, or contact us.
Information We Collect
We may collect information you provide directly, including your name, email address, shipping address, billing address, phone number, order details, and messages sent to customer support.
When you visit our website, we may also collect limited technical information such as device type, browser type, IP address, pages viewed, and cookie-related information.
How We Use Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order, shipping, and service updates
- Help prevent fraud and protect our website
- Improve our products, website, and customer experience
- Send marketing emails when you choose to receive them
Payments and Service Providers
Payments are processed by our payment providers. We may share information only as needed with trusted service providers that help us operate our store, process payments, fulfill orders, deliver packages, provide customer support, analyze website performance, or send emails.
Cookies
Our website may use cookies and similar technologies to keep the site working, remember preferences, understand site usage, and improve your shopping experience. You can adjust cookie settings through your browser.
Marketing Emails
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email. Transactional emails related to orders, shipping, returns, or account support may still be sent when necessary.
Data Security and Retention
We use reasonable safeguards to protect personal information. We retain information only for as long as needed for orders, customer support, legal obligations, and legitimate business purposes.
Your Choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us at support@tendrapaw.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at support@tendrapaw.com.